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FAQ

1Where are your face to face locations?

Recovered Living is based in Santa Monica, California, USA.

We are available to see clients within an hour of Santa Monica, all face to face sessions must be booked through our office. Call or email us to book your session today.

2What are your operating hours?
Just like an eating disorder, we can be with you just about any time you need us.

We are gathering a team of Recovery Coaches around the globe who are able to support you in selected timezones from breakfast, through to evening snack, seven days a week.

Our phone line is monitored by a receptionist 6am to 5pm Monday - Friday and Saturday 8:30am to 1pm Pacific Standard Time (Los Angeles, California).

3 What is the difference between a Therapist and a Recovered Living Coach?

An Eating Disorder Therapist has specialized training in helping people work through the underlying issues behind problematic beliefs, behaviours, issues or emotions.

A Recovered Living Coach will clarify your Recovery Goals with you and help troubleshoot obstacles in you moving from recovery, towards recovered. They can also support you with transition assistance, cooking in your home and meal or snack sessions either face to face or via videoconferencing.

4Do you have any requirements before I start?
Yes. We require you to be under the care of at least a therapist and to have a meal plan in place.
5What types of eating disorders do you help people recover from?
Eating disorders can present themselves in a variety of ways. If you wake up in the morning and have an issue with how you perceive your body or with the food you do or don't eat, you have come to the right place.

To get technical about it, we have coached people through the practical areas of recovery who have struggled with anorexia, bulimia, eating disorders not otherwise specified, binge eating disorder, orthorexia, exercise addiction, and body dysmorphic disorder.

If you do not have a diagnosed eating disorder yet struggle with food and body image issues, we can absolutely support you to heal your relationship with food and body.

6I already have a team, why should I add Recovered Living to my support network?
It takes a village to help an individual recover from an eating disorder. Psychiatrists, medical doctors, therapists and dieticians are all a necessary part of your team.
If you were an elite athlete training for the biggest event of your career, you would enlist all the support you could find. We recommend you do the same for your recovery.
7Can you collaborate with my team?
Absolutely! We believe in giving you the best support possible. When you sign up for our services, we will ask for permission to connect with your team and will co-ordinate with them so everyone is on the same page.
8I’m only interested in meal support, why do I need an Initial Coaching session before we can start?
In order for you to get the best support possible, we need to be familiar with your history, personal strengths, challenges, and goals. Once you have completed an Initial Coaching Session we will have a clear idea of how best to help you move towards your Recovered life.
9For sessions that involve food, will my Recovery Coach eat with me?
Absolutely! Your Recovery Coach will eat appropriately to the timezone that they are in. For example, if you have booked a lunchtime meal support session but it is dinnertime in your Coach's timezone, they will eat dinner with you while you eat lunch.

The same principle applies to Snack Support and At Home Cooking.

10What are your payment options?
If you book via our website, payment is required at the time of booking. If you book through our reception team, we will send you an invoice whereby you can pay online with Paypal, by bank transfer or you can send a check. Note that full payment is required prior to the commencement of your first session.
11Do you take health insurance?
If you have out-of-network benefits as part of your insurance plan, you may be able to be compensated a percentage of the fee for our services. We will gladly provide you with a receipt to submit to your insurance company for reimbursement.

Reimbursement guidelines for private payers are available here.

12Can I have more than one Recovered Living Coach?
Absolutely! Recovered Living was created so that people can personalize their recovery team. If you choose to work with several Coaches, they will communicate with each other to ensure you get the best support possible.

Have a question we haven’t answered?

Contact us and we will endeavor to get back to you within 24 hours.

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