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1Where are your face to face locations?

Due to Covid 19, Kristie returned to her home in New Zealand, which is where Recovered Living is based. We do however have a strong presence in the USA, as most of our coaches are based there.

We don't have a single home base. We have coaches all across America and within New Zealand. We have face to face locations in Los Angeles, Virginia, New York, and Christchurch New Zealand. Please liaise with your coach to discuss face to face calls. All face to face sessions must be booked through our office. Call or email us to book your session today.

2What are your operating hours?
Just like an eating disorder, we can be with you just about any time you need us.

We have a team of Recovery Coaches around the globe who are able to support you in selected timezones from breakfast, through to evening snack, seven days a week.

The best way to contact us is via email [email protected] We endeavor to get back to you within 24 hours

3 What is the difference between a Therapist and a Recovered Living Coach?

An Eating Disorder Therapist has specialized training in helping people work through the underlying issues behind problematic beliefs, behaviours, issues or emotions.

Kristie is a qualified Counsellor. Amy is a Licensed Marriage and Family Therapist, registered in Virginia and California. All of our other coaches have a variety of backgrounds and are all qualified from the Carolyn Costin Institute.

A Recovered Living Coach will clarify your Recovery Goals with you and help troubleshoot obstacles in you moving from recovery, towards recovered. They can also support you with transition assistance, cooking in your home and meal or snack sessions either face to face or via videoconferencing.

4Do you have any requirements before I start?
Yes. We require you to be under the care of at least a therapist and to have a meal plan in place. If you are in a remote area and unable to have both of these professionals in your team or require a referral, please contact us for alternative options.
5What types of eating disorders do you help people recover from?
Eating disorders can present themselves in a variety of ways. If you wake up in the morning and have an issue with how you perceive your body or with the food you do or don't eat, you have come to the right place.

To get technical about it, we have coached people through the practical areas of recovery who have struggled with anorexia, bulimia, eating disorders not otherwise specified, binge eating disorder, orthorexia, exercise addiction, and body dysmorphic disorder.

If you do not have a diagnosed eating disorder yet struggle with food and body image issues, we can absolutely support you to heal your relationship with food and body.

6I already have a team, why should I add Recovered Living to my support network?
It takes a village to help an individual recover from an eating disorder. Psychiatrists, medical doctors, therapists and dieticians are all a necessary part of your team.
If you were an elite athlete training for the biggest event of your career, you would enlist all the support you could find. We recommend you do the same for your recovery.
7Can you collaborate with my team?
Absolutely! We believe in giving you the best support possible. When you sign up for our services, we will ask for permission to connect with your team and will co-ordinate with them so everyone is on the same page.
8I’m only interested in meal support, why do I need an Initial Coaching session before we can start?
In order for you to get the best support possible, we need to be familiar with your history, personal strengths, challenges, and goals. Once you have completed an Initial Coaching Session we will have a clear idea of how best to help you move towards your Recovered life.
9For sessions that involve food, will my Recovery Coach eat with me?
Absolutely! Your Recovery Coach will eat appropriately to the timezone that they are in. For example, if you have booked a lunchtime meal support session but it is dinnertime in your Coach's timezone, they will eat dinner with you while you eat lunch.

The same principle applies to Snack Support and At Home Cooking.

10What are your payment options?
All payments are to be made through our website, and payment is required at the time of booking. Please note that full payment is required prior to the commencement of your first session.
11Do you take health insurance?
Unfortunately coaching is not recognised by health insurance at this point in time.

Reimbursement guidelines for private payers are available here.

12Can I have more than one Recovered Living Coach?
Absolutely! Recovered Living was created so that people can personalize their recovery team. If you choose to work with several Coaches, they will communicate with each other to ensure you get the best support possible.
13What if I have an Eating Disorder and struggle with Addiction?
At Recovered Living our focus and expertise is recovery from an eating disorder. If you have a dual diagnosis, we will work with you to support your eating disorder recovery. For treatment options with substance abuse issues we recommend checking out

Have a question we haven’t answered?

Contact us and we will endeavor to get back to you within 24 hours.

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